Cpanel & Webhost Manager Information

» CPanel control panel
» File Manager
» Mail Manager
» Change Password
» Site Statistics
» Network Tools
» FTP
» SSH/Telnet
» Password protect directories
» Custom Error Pages
» MySQL
» MIME types
» Crontabs (cron tables)
» Entropy chat
» Shopping carts
» Search engine submission
» Sub domains
» Back-up manager
» CGI scripts
» I uploaded my files but still see your page. Why?
» How can I upload my site?
» How do I use Cute FTP to upload files?
» How do I use WS_FTP to upload files?
» How do I create a new email account?
» I can't send email via your server. What's wrong?
» How do I access webmail with my browser?
» What is the path to the Perl interpreter?
» What is the path to sendmail?
» Where do I put CGI scripts?
» How do I use FormMail?

CPanel control panel

The cPanel control panel simplifies the setup and management of your website. The control panel is a user-friendly graphical user interface that permits easy access to all the features available in your hosting plan. The control panel automates processes that users must do manually with other hosting companies.

Documentation is available at  http://www.cpanel.net/docs/cp/.

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File Manager

This option allows you to view all the directories and files in your account, as well as change permissions, create directories, create and edit files. You also can upload files from your hard drive to your account. With this helpful feature you don't need any other FTP client software.

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Mail Manager

This option allows you to create, edit, and change passwords, forward email to other accounts, and create auto-responders for your POP3 email accounts. (It is not necessary to create email aliases as your default email account acts as a catch-all account. In other words, anything@yourdomain.com will be delivered to your default mail account.)

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Change Password

Click this option to change the password for your control panel and FTP client.

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Site Statistics

This option assists you in monitoring traffic to your site. It features two different views of your traffic:

• Analog: A quick summary
• Webalizer: More detailed information such as last 300 visitors and statistics on each. It also contains a link to your error log, which will assist you in troubleshooting your scripts.

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Network Tools

This option provides you with DNS lookup and trace route capabilities.

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FTP

This option is available to those with multiple FTP accounts or anonymous FTP. It allows you to set how anonymous users are treated, change anonymous policies, view who is online and disconnect anyone from a session.

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SSH/Telnet

GalaxyVisions only permits Telnet and SSH access on a case-by-case basis. Users must have proper identification and a credit card on file.

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Password-protect directories

Password-protecting  directories has never been easier. This option allows you to select the directory you wish to password protect from a dropdown menu and then enter usernames and passwords of those you want to grant access. You can remove them just as easily with the click of a button.

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Custom Error Pages

This option will help you customize error pages. It includes 400, 401, 403, 404, 500 errors.

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MySQL

MySQL is a database that you can use with your website. There are two MySQL features in the control panel: One allows you to create your databases and assign users while the other permits you to edit the database.

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MIME Types

This option allows you to add MIME (Multipurpose Internet Mail Extensions) types to your account.

FRONTPAGE USERS - You must use FrontPage to perform this function.

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Crontabs

This option will help you set up automated processes.

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Entropy Chat

This option will allow you to set up a Web-based chat on your site.

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Shopping Carts

Users can set up a fully customized storefront and shopping cart on their sites with a host of administrative features. Shopping carts are available with all our hosting plans. We currently offer Interchange Cart, Agoria.cgi Cart, and Os Commerce with the cPanel control panel.

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Search Engine Submission

This option lets you submit your URL to many of the popular search engines with a single click.

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Sub Domains

This option will help you set up sub domains within your hosting plan. Sub domains are anydomain.yourdomain.com. The sub domains that are set up through your control panel are connected to your plan and do not include independent IP addresses.

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Backup Manager

This feature allows you to compress and back up your directories and files.

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CGI Scripts

This option gives you easy access to the following pre-installed/configured scripts:

• Random HTML Editor
• Guest book
• Counter
• Clock
• Countdown
• FormMail clone
• Entropy Search Engine
• Chat

Further information on each of these scripts can be found in the CGI Center of your control panel.

GalaxyVisions does not provide technical support for any third party CGI/Perl/JavaScript scripts. We do provide links to various FAQs, tutorials and other documentation.

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I uploaded my files but still see your page. Why?

If GalaxyVisions' Welcome page, index.shtml, has not been replaced by your own index page, then anyone going to <domain name>.com will still see the GVpage instead of yours. The Web server looks for the Home page in this order: default.htm -> index.phtml -> index.php -> index.cgi -> index.shtml -> index.shtml -> welcome.cgi -> welcome.html -> index.htm.

If you delete the index.shtml file, anything after it in this list will come up automatically. Notice that "home.html" is not on the list and will not show up as your home page. You must rename it.

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How can I upload my site?

There are several ways to transfer files to your account directory. The process by which files are transferred to the Web server is called "FTP" (File Transfer Protocol). You have unlimited FTP access to your server 24 hours a day. You can create and maintain your Web pages on your computer and upload them to your website at your leisure. To upload your files to your account, you can use File Manager in your control panel.

Unless you are using FrontPage Extensions, you can use the File Manager option in the control panel to view all the directories and files in your account. You can also change permissions for directories and files, create directories, create and edit files, and upload files to your account.\

If you would like to use another FTP client, we recommend using WS_FTP if you are not familiar with FTP clients. When the FTP client asks for a hostname or address, be sure to enter your IP Address until your domain name is indexed by the registry (which can take up to one week).

For PC users, visit: http://www.wsftp.com to download the newest version of WS_FTP LE, one of the most popular FTP programs on the web. Macintosh users can use a program called Fetch. Visit http://fetchsoftworks.com to download the newest version of Fetch.

Once your FTP client is installed, navigate to ftp.yourdomainname.com. The FTP client will ask for a username and password. Make sure that Anonymous is not checked and Host Type is UNIX Standard. Once logged in, you will see several directories: cgi-bin, ftp, and public_html. If you have any scripts such as CGIs that need to be executable, place them in the cgi-bin directory. In your HTML, link to files in this directory. Place text and images files in the public_html directory.

All of your files and sub-directories go into your public_html directory.

REMEMBER: When uploading files:

ASCII / Binary

Text-based files (.txt, .doc, .html, .htm, .shtm, .cgi, etc.) must be sent in ASCII mode

Non-text based files (.jpg, .gif, .exe, .mdb, .zip, pdf, .doc, etc.) must be sent in binary mode

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How do I use CuteFTP to upload files?

When CuteFTP is launched for the first time, a welcome window will appear. If it doesn't, press the F4 key. Click on Personal FTP Sites and then click on "Add Site. Add the following to the FTP Site Edit window.

- Virtual domain users should enter their domain name in Host Address

- All users must enter their username and password in the appropriate boxes

- Make sure Login Type is set to Normal

- Do not add anything to the Initial Remote Directory box

To download CuteFTP, or for more information, please visit http://www.cuteftp.com

Or you can download the CuteFTP User Guide at http://cuteftp.com/support/manuals.shtml

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How do I use WS_FTP to upload files?

When WS_FTP is loaded the first time, a window will appear listing stored FTP locations. If the window doesn't appear, click on Connect.

Then click on New and add the following to the Session Profile window:

- Virtual domain users must enter their IP address

- All users must enter their username and password in the appropriate boxes. Leave blank the Account and Remote Host checkboxes, and make sure the Anonymous login box is not checked! Click on Save and then OK.

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How do I create a new email account?

Go to http://yourdomain/cpanel -> Add /Remove accounts. Click "Add Account." Type the username and the password. Click "Create."

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I can't send email via your server. What's wrong?

Our SMTP servers are configured as secure relays. This means that you cannot simply reference "mail.yourdomain.com" as an outgoing mail server unless you successfully log in via one of your POP3 accounts at "mail.yourdomain.com" before you try to send. This is a mandatory setting to prevent spammers from using our mail servers. If you are getting a "relaying prohibited" or "disconnected by administrator" error, it means that you haven't logged into the POP3 server at your domain before you tried to send through the smtp server at your domain.

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How do I access webmail with my browser?

Go to http://yourdomain.com:2095/ (Replace yourdomain.com with your actual domain name). Log in with the POP account username (Username@domain.com) and password that you set up in your control panel's mail menu.

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What is the path to the Perl interpreter?

The path to the Perl interpreter is /usr/bin/perl.

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What is the path to SendMail?

The path to SendMail is /usr/lib/sendmail.

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Where do I put CGI scripts?

Put your cgi-bin scripts in the public_html subdirectory named "cgi-bin."

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How do I use FormMail?

FormMail-clone is a clone of Matt Wright's FormMail.cgi and uses a less restrictive license. It should behave exactly as FormMail.cgi, though there may be some minor visual differences. The FormMail CGI script is already configured on our server for your account.

From your control panel, click CGI Center to find the location of FormMail. Set up the correct "Action" by following this format: http://yourdomain.com/cgi-sys/FormMail.cgi. If your domain ends with .net, .org, etc, be sure to substitute the correct extension when setting up your form "action'). The correct "method" is POST. Visit http://www.scriptarchive.com/readme/formmail.html for a tutorial on using FormMail.

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