Billing Questions
» How And When Does Galaxyvisions Bill Its Clients?» Billing And Bandwidth Methods Explained
» Real-time Bandwidth Graphs (updated Intermittently)
» Does Galaxyvisions Accept Paypal?
How And When Does Galaxyvisions Bill Its Clients?
Most Galaxyvisions clients pay via a monthly automated charge system to a credit card on file, given at the time of sign up. We process these charges twice a month. Depending on your sign up day you will fall into one of these two cycles. You will be charged on or about the same day every month, weekends excluded.
If you would like to sign up but need to pay by check, money order, paypal or bank wire (for dedicated clients only) Please email our billing department for a special sign up link. These clients will be emailed an invoice at the beginning of every month and it is the clients responsibility to mail payment in on time.
Should your credit card decline, your account will be suspended after 72 hours unless you contact us with updated billing info, or let us know when you will be doing so. It is the clients responsibility to contact billing department to update their information. If you fail to do so within 2 weeks your account will be terminated. All checks, money orders, paypal, or wires are to be recieved by the 15th of every month.
All clients are billed in advance for the upcoming billing cycle (month). All websites will be temporarily suspended after a full cycle not paid and the account holder will be notified via email to contact billing department.
Billing And Bandwidth Methods Explained
There are three common types of billing methods that IPPs generally use to bill their dedicated server customers; the "95th percentile", "bandwidth valved", and "per gigabyte" based billing. All have their distinct advantages though we feel that the "95th percentile" method is the most balanced overall method.
Let's start with the "per gigabyte" based billing. Anyone familiar with "shared server" hosting is likely to be quite familiar with this type of billing. Quite simply, log files are kept of your web activity throughout the month and then at the end of the month you pay a specific charge for each gigabyte of data you transferred (anywhere from $.50 per gigabyte (Galaxyvisions.com pricing) all the way up to $50.00 per gigabyte).
"per gigabyte" based billing usually includes both your incoming and outgoing data transfer -- so if you transfer 3000 gigabytes of outgoing transfer and 1000 gigabytes of incoming transfer then you are billed for a total of 4000 gigabytes of transfer.
The second common method of billing is "bandwidth valved". With this type of billing you select a bandwidth "cap" (usually in increments of 1 megabit per second) and you are restricted from transferring data beyond your "cap" amount. For instance, if you purchased a 20 megabit bandwidth cap then your web sites are free to transfer as much data as they need, up to 20 megabits per second. If you try to transfer beyond 20 megabits per second then your traffic is "slowed down" so that you cannot break the 20 megabit per second barrier.
"bandwidth valved" based billing is usually for a "full duplex" network connection. This means that if you purchase a 20 megabit per second connection then you can transfer 20 megabits of incoming transfer and 20 megabits of outgoing transfer at the same time.
The "95th percentile" based billing is sort of a hybrid between the previous two billing methods. Throughout the month your incoming and outgoing bandwidth is graphed in five minute intervals. Every five minutes your transfer is totaled for the previous five minutes and an average transfer rate is derived. From that data a graph is created to show you your "real-time" bandwidth usage:
Real-time Bandwidth Graphs (updated Intermittently)
All clients are required to call or email with account username and password, prior to their next billing cycle with reason for cancelling. All cancellations require a 30 Day Notice.
Does Galaxyvisions Accept Paypal?
