FREQUENTLY ASKED QUESTIONS | GENERAL HOSTING

» What is hosting?
» How do I transfer my sites to Galaxyvisions.com hosting?
» What is the difference between colocated and dedicated hosting?
» What is virtual hosting?
» Can I upgrade my hosting plan?
» After I sign up for a hosting account, how long until I can upload files?
» Can I host more then one website?
» Can I make my own customized Unix 404 error page not found page?
» What is IRC
» Can you Password Protect my Stats Page?
» How can I use .htaccess to protect my bandwidth?
» Does Galaxyvisions tolerate spam?
» Below are some commonly used Unix Paths:

What is hosting?

Hosting (also known as Web site hosting, Web hosting, and Webhosting) is the business of housing, serving, and maintaining files for one or more Web sites.

How do I transfer my sites to Galaxyvisions.com hosting?

Transferring your domain to Galaxyvisions servers is easy! Just follow the three simple steps below to get started!

1. Choose a hosting plan, then sign up via our secure online form. You will receive an email with your ftp info, ip address, and e-mail setup, you can start uploading your web site to our servers immediately.

2. Transferyour domain name to Galaxyvisions.com DNS.

You will need the following information to change the domain name servers (DNS) on your domain name to Galaxyvisions's DNS information. Simply login to your domain name manager control panel & replace the existing name server information with Galaxyvisions DNS information. If the company you registered your domain name with does not offer a control panel, please contact them, or visit their site for instructions on how to make changes to the DNS information on the domain name. Please note that this change will not effect the ownership, administrative, or billing contact information on your domain name.

PRIMARY DNS: NS.gvhost.com
SECONDARY DNS: NS2.gvhost.com

3. Cancel your old hosting account - once your domain name resolves to our servers (usually 24 to 48 hours).

If you have any questions or concerns regarding the transfer of your domamin name your web site(s) to Galaxyvisions hosting, please free to call us toll free 24/7 @ 1.866.GVHOST1(484-6781), a customer service representative will assist you with anything you need to make your transfer to Galaxyvisions as smooth as possible.

What is the difference between colocated and dedicated hosting?

A Dedicated Server Solution is a server owned and maintained by Galaxyvisions where you would lease the equipment and services from us on a monthly basis. You can configure and obtain pricing for a Galaxyvisions dedicated server by visiting the following link Dedicated Hosting
A Co-located server is a server that you own & send to us to install on our high speed connection. Your Colocated server configuration is whatever you purchased in the server when you bought it.

What is virtual hosting?

Hosting service that allows you to effectively manage your site by sharing server space with other clients allowing for a lower cost of service.

Can I upgrade my hosting plan?

Anyone can upgrade to another hosting plan. You can do this by emailing sales@Galaxyvisions.com directly or by using your Control Panel account to inquire about upgrading your plan.

After I sign up for a hosting account, how long until I can upload files?

You will be able to start uploading content for your website(s) the same day you signup for a hosting account.
After you submit the Instant Activation Hosting Form, you should recieve an email from Galaxyvisions with your login information which will enable you to begin uploading files within your hosting account.
Though this process should be seamless, should you have any problem logging in or recieving an email from Galaxyvisions, please call or email us so we can help resolve the problem. If you do not receive your setup information the same day you signed up, something has caused it to be delayed. If this is the case please call us immediately for more information regarding the account.

» Contact our Support Department

Phone: 1-866-GVHOST-1(484-6781)

Can I host more then one website?

Yes! You can host multiple websites within your account.

However, please note what plan you have signed up with. If you require more IP's and/or domain names to be hosted within your account, you can purchase add-ons through our Control Panel! Please use your control panel login to access the Control Panel for more information.

Can I make my own customized Unix 404 error page not found page?

Yes, First create your 404 error page not found page then place it in each directory on your site. In htaccess, you would write a single line:
ErrorDocument 404 pathtofile/
Then you would have to make a customized 404 file in htaccess.

What is IRC

IRC stands for Internet Relay Chat. This is a program which allows people to 'chat' or 'talk' to others by typing/reading to each other over the web. This program is similar to AOL Chat rooms and such!

Can you Password Protect my Stats Page?

As per your request, Galaxyvisions will password protect your statistics upon receipt of a support ticket which communicates the desired userid and password you desire. Please give us the domain name to be protected, the user id you desire and the password you would like. We suggest that these be different than those used for administration of your web site. Please be patient. It may be several days before we can complete your request.

How can I use .htaccess to protect my bandwidth?

To prevent people from hotlinking files on your website, use the .htaccess file with the apache rewrite module. The module configuration is complex, but very powerful once you understand how it works. Here is an example .htaccess with mod_rewrite:

RewriteEngine on RewriteCond %{HTTP_REFERER} !^.*mywebsite.com.*$ [NC]
RewriteRule ^.*$ http://www.mywebsite.com/sorry.html [R]

You make this .htaccess file in the directory you wish to protect. It is effective for all subdirectories. You can change the rewrite URL (http://www.mywebsite.com/sorry.html) to what you want the user redirected to. You don't have to make a webpage, set it to whatever you would like.

Note: There must be a backslash '' before the '.' on the second line.
Example:
It should be: mywebsite.com.
Not: mywebsite.com

Does Galaxyvisions tolerate spam?

Galaxyvisions does not tolerate SPAM of any kind! Upon first offence, we will issue a warning to offender. If we receive multiple complaints the account will be terminated.

Below are some commonly used Unix Paths:

Time: /bin/date
Perl script: /usr/bin/perl
Sendmail: /usr/sbin/sendmail
Absolute path: /www/virtual/username/site
Cgi-bin: /www/virtual/usename/site/cgi-bin