Premium Managed Services
At GalaxyVisions, you're not just leasing a dedicated server. You also have access to our dedicated team of IT professionals who will help you set up, maintain and monitor your systems at GalaxyVisions. A high-end server need not carry the high costs of your own support personnel. Instead, leverage GalaxyVisions' teams and their rock-solid understanding of the servers and software installed on the thousands of servers at GV's state-of-the-art data center.
All GalaxyVisions dedicated servers include - at no additional charge - Core Managed Services. This includes everything you need to get started: setup, troubleshooting, patch management, basic monitoring, and the regular application of security patches and other critical updates.
For more advanced requirements, GalaxyVisions offers a suite of services that are managed for you by our teams of certified engineers and support engineers and technicians. These services include:
There is nothing more important to your business than the security of your IT, data and other intellectual property. With Managed Security, GalaxyVisions' experts will ensure that your dedicated servers are resilient to attack, safe from intrusion and always available when you and your customers need them. Among the features: Firewall configurations for specific requirements, firewall management and VPN management in the firewall. In addition, you can choose individual services or a comprehensive solution.
Reporting, Monitoring and Admin Services
You or your staff could create reports, monitoring tools and other services for your dedicated servers, but it costs time and money. With GalaxyVisions' managed services, you get the information and tools you need at a fraction of the cost by leveraging the experience of GV's skilled team of engineers and technicians. With GV's tools, you will instantly understand your server's performance and be able to review your operations at GalaxyVisions with ease.
GalaxyVisions' Load Balancing service will guarantee that your site or application will always be available by distributing workload across multiple servers. After assessing your systems' specific needs, GalaxyVisions engineers will use load balancing, clustering and dedicated switch solutions to ensure that even the highest-traffic sites and most-in-demand applications are available 24 hours a day, seven days a week.
GalaxyVisions offers network upgrades for customers who need more than standard 100 megabit per second connectivity. GV technicians will analyze your server's demand and response, and ports will be upgraded from megabit to gigabit as necessary. In addition, GalaxyVisions can create a private high-speed network between all your systems hosted at GalaxyVisions. That way, your internal traffic from system to system will never be delayed because due to the public Internet.
If you have a backup server, GalaxyVisions can take care of backing up of your systems on a regular basis. GalaxyVisions administrators will set up the process, including the software, and confirm that it is running correctly. They will also check it periodically to ensure that it is functioning as designed. In addition, GalaxyVisions' staff will handle tape rotations and other backup-related tasks.
GalaxyVisions' technicians are trained and certified on a variety of platforms and applications, including Linux, Unix, Windows Server 2003 and Windows Server 2008 R2, Microsoft SQL Server 2005 and SQL Server 2008 R2 (Standard and Enterprise Editions). GV engineers also can manage the cPanel and Plesk control panels.
Have a need that doesn't quite fit with any package? That's when to contact GalaxyVisions' Professional Services. The team of engineers, technicians and solution architects provides consulting services for clients with advanced requirements. The approach is to take a holistic view of your needs and provide a complete solution. The Professional Services team works across functional areas and can you get the most out of your IT infrastructure, boost security, increase availability and maintain stability. They're also expert at transferring your systems to GalaxyVisions.