Managed Services Comparison Chart
GalaxyVisions prides itself with the managed services that it provides to its customers. For years businesses have sought to take costs out of business functions and IT overhead through managed services. We can fully manage your entire solution while you sit back and grow your business. Our staff is qualified on almost every 3rd party application, and we are certified with almost every major hardware vendor on the market. Below are some of our packages that will help you manage your server and/or applications for a fraction of the cost that most companies charge. Our Managed services are 24/7/365 and with each package below you will have a dedicated Representative on each of our shifts to assist you.
| Live 24 x 7 Phone Support | Yes |
| Network Setup and Troubleshooting | Yes |
| Server Hardware procurement and deployment | Yes |
| Operating System Installation and Testing | Yes |
| Server Monitoring (Ping, Power and Pipe) | Yes |
| Control Panel Troubleshooting | Yes |
| Apache Domain Troubleshooting | X |
| Microsoft IIS Troubleshooting | X |
| Email Troubleshooting | X |
| FTP Troubleshooting | X |
| DNS Troubleshooting | X |
| ASP, .NET, Perl, PHP | X |
| MySQL Troubleshooting | X |
| MS SQL Troubleshooting | X |
| TCP/IP Filters Troubleshooting | X |
| Operating System Patches | X |
| Microsoft IIS Software Patches | X |
| Apache Web Server Patches | X |
| Service Monitoring (FTP, SSH, HTTP, HTTPS, Terminal Services, etc..) [up to 5 services] | X |
| Apache Domain Creation and Management | X |
| Microsoft IIS Creation and Management | X |
| Email Account Creation | X |
| FTP Account Creation | X |
| DNS Creation and Management | X |
| Web Server Log File Rotation | X |
| Database Creation | X |
| Creation of Web, DNS, or Email virtual hosts (after early life) | X |
| DLL Registration | X |
Monitoring
GalaxyVisions provides both Remote and On-site system monitoring capabilities. Whether your systems are located at your own premises or are hosted at one of the GalaxyVisions Datacenters, Monitoring will provide the monitoring services you need.
Software
Our veteran system administrators know how to install, configure, and rectify most every operating system and/or enterprise server application.
Power
With our high powered generator power backup, 24/7/365 stable local operations and a staff of talented programmers, developers, administrators, and support technicians available to help with complex networking, hardware and software issues you would expect from a great colocation facility.
Security
Implementing network security is an investment in the integrity of your company, its reputation, its intellectual property and vital network operations. In today's business environment, one weakness in your company's security policy, procedures or software can seriously jeopardize the safety of your valuable information systems, computers and networks. Security measures tailored to meet evolving business requirements and risks make it possible for companies to work efficiently and effectively without compromising their viability.
Customization
Because our team consists of developers, network engineers, and system administrators we are able to customize and tweek your application at every layer; regardless if it is a single server solution or several racks worth of machines.
Maintenance
We will provide you with monthly support and maintenance with whatever issues you may have. Simply select the level of support which you are interested in when signing up for account. *The amount of support is relative to the plan which you are subscribed to.
